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How to reduce back‑office bottlenecks with faster mobile access
- 2GoCloud
- Oct 15
- 2 min read
Updated: 2 days ago
Every organisation has them: the back‑office processes that slow everything down. Approvals that take days, forms that need re‑keying, reports that pile up until someone has time to process them. These bottlenecks don’t just frustrate staff — they cost money, delay decisions, and erode customer satisfaction. The promise of the digital workplace is to remove those bottlenecks by giving staff secure, mobile access to the systems they already use.
Instead of building new apps or re‑engineering legacy systems, a mobile layer like 2GoCloud allows employees to interact with existing applications on any device. That means invoices can be approved on the train, field reports submitted on site, and HR requests processed without waiting for someone to return to the office.
How quickly will we see the time savings?
Often within days. By targeting one high‑frequency process, organisations can measure reductions in turnaround time almost immediately. For example, a workflow that once took three days of back‑and‑forth emails can be completed in hours when staff have direct mobile access.
Will it reduce errors and double entry?
Yes. When staff can enter data directly into core systems from their mobile device, there’s no need to copy notes later. That reduces transcription errors and ensures information is available in real time. It also unlocks significant time savings, as staff can dictate directly into any application, whether voice enabled or not. This method is up to 10 times faster than typing, which accelerates data capture and improves responsiveness across departments.
Can we scale this without a long development programme?
Absolutely. Because no code changes are required, organisations can expand from one process to many without lengthy development cycles. The same mobile layer can support finance, HR, logistics, and more — all within a single, secure platform.
What’s the ROI of a digital workplace?
This is where the numbers matter. By measuring time saved per task, error reduction, and lower support demand, organisations can calculate the ROI of a digital workplace. Tools like the Mobile App Development Calculator make it easy to model savings and compare them to traditional app development costs.
The result is a digital workplace that is faster, more accurate, and less dependent on manual back‑office work. Staff spend less time chasing approvals and more time delivering value.
Next steps
Use the Mobile App Development Calculator to model the savings for your most painful process, then book a demo to see how quickly you can reduce bottlenecks with secure mobile access.
